Episode Description

Watch this special collaboration and crossover episode as NASPA SA Voices in the Field podcast co-host Dr. Jill Creighton joins SA Now co-hosts Dr. Susana Muñoz and Dr. Glenn DeGuzman to discuss the role of podcasts, professional development, and more.

Suggested APA Episode Citation

DeGuzman, G. (Host). (2021, Jan. 14). Conversation with student affairs podcasters. (No. 21) [Audio podcast episode]. In Student Affairs NOW. https://studentaffairsnow.com/sa-podcasters/

Episode Transcript

Susana Munoz:
Hi, let’s do it.

Glenn DeGuzman:
Who goes first?

Jill Creighton:
I’m so excited to do this with both of you. So for our SA Voices listeners, we’re doing our crossover today with student affairs now, which is a video based podcast. So I guess it’d be a vlog cast, something like that. And I’m just really thrilled to be spending time today with Susana and Glenn. And so we’re going to be talking a little bit about how podcasting has been our professional development environment of choice and a little bit about what that means for us and the field. And we’re going to kind of meander along the way and kind of play around with a trio of hosts, just a talking shop, I guess.

Glenn DeGuzman:
I think that’s a good way of putting it. Hello everyone. I guess we can do it. I mean, at least introducing myself. My name is Glenn DeGuzman. I use he him pronouns and I do wanna acknowledge that I am coming from Livermore, California, which is the ancestral Homeland of the Ohlone people. So hi everyone in NASPA.

Susana Munoz:
Hey NASPA. This is Susana Munoz and I am coming to you from the original ancestral homelands of the Cheyenne Utes and Arapahoe people. And I am I also use she her hers ella pronouns and I am at Colorado State as a professor of higher education leadership. Go Rams. Yeah.

Jill Creighton:
I’ve attended many, many graduations in in your stadium over there. Susana, a couple of friends who’ve come out of bachelor’s programs up there.

Susana Munoz:
Oh, nice. It’s lovely. It is.

Jill Creighton:
But for that Student Affairs Now folks. Hi, nice to meet you. I’m Dr. Jill Creighton. I use she hers pronouns working at Washington State University for my full-time gig as associate Vice President of Student Affairs and Dean of students coming up on just about two years here. I’m in hosting the NASPA podcasts for the last two seasons and we were hoping to get at least two more seasons out to folks. We are coming to you from the ancestral homelands of the Nimiipuu people and the ceded lands of the Nez Perce tribe here on the Palus in Eastern Washington. We say, Cougs! Go Cougs. I got my Cougs shirt on today, too.

Glenn DeGuzman:
And just for everyone else to know, student affairs now is, for us, is our podcast and it’s our learning community, for those who work in alongside or adjacent to the field of higher ed and student affairs. And really our mission is to just have good conversation. And we’re just really trying to make a contribution to the field of student affairs and, and really just restorative to the profession. So I know this is a special edition episode, so we normally drop our episodes on Wednesdays, but this one we’re going to drop simultaneously with you Jill. So I’m excited about that.

Jill Creighton:
Well, and for our SA, voices, listeners, if you’d like us to, or if you’d like to see us make faces at each other and things like that, you can actually catch this on YouTube rather than in your audio feed. So whatever brings you the most joy. I know a lot of you listen while you’re driving, so please don’t watch it while you’re driving. But if you have some space at your desk to catch it, hopefully you get at least some entertainment or usefulness out of today. So this podcast gig is something. I think that just like no one says I’m going to grow up being a student affairs professional. No one goes up saying I’m going to host a podcast. That’s not part of part of our upbringing usually. So how did you two find yourself wanting to lead in this space?

Susana Munoz:
That’s I mean, I think like you said, you know, it’s sort of like these accidental happinesses that happen? And, and so getting asked by Keith and Heather and Glenn, who, by the way I went to graduate school with, and, and I thought, Oh, this is such a fun way to just kind of hang out and kind of rekindle some of the friendships that we had. But for me, I’ve, I’m a big fan of the podcast. And I, like, I take it’s, I know it drives my kids nuts because, you know, in the car it’s like, are we listening to a podcast or listening to music? I was like, no, we’re, let’s listen to, you know, podcasts, you know one of the, my favorite ones are the Latino [USA] by Maria Hinojosa. And so I it’s, it’s been part of my repertoire. And so I think the decision that I made is that, you know, this, this is actually a really good learning tool because not only do I have conversations with my kids, you know, after we listened to a podcast, but it started sparks sort of more dialogue afterwards you know, later in the weeks and we continue to talk about it and I thought, you know, wouldn’t it be great to just sort of produce some content that I could, you know, bring into my own professional world. But as a person who advises doctoral students and is program director of a doctoral program, I’m also always thinking about like, you know, what is it that we, we need now? What are, what are some of the topics and contents that I think will resonate with some of the things that we’re experiencing on our campuses today?

Glenn DeGuzman:
Yeah. You know, for me personally, I’ve been in this field now for a little bit over 25 years. And I remember for me when I appreciate it so much about just our field in general was the connectivity between people and learning from each other. And, you know, I really take pride in and mentoring in part because I received great mentoring as a young professional. And so I wanted to always do that and to be able to connect people to people who know more about stuff than me was always just sort of like a wonderful thing to do. And I think just the introduction of podcasts almost takes that model and just expands it exponentially. Cause all of a sudden, now we have this connectivity to all these wonderful experts everywhere and people willing to put information on and taking the time to put information on this, this medium. I think that’s, what’s so fascinating and amazing. I know that I’m just talking to people, even when we do PR when I do production and just asking to what podcasts do you listen to? I start jotting down stuff like, Oh, that’s kinda cool. And so I’m starting to hear and you know, I, I I’ll try some podcasts on podcasts. Oh, it’s okay. But then there are other ones that are just go tos for me. And I just, I just can’t wait for the next episodes to drop. So I think that’s kind of how I got involved in this as well, because it’s given me a chance to pick topics and issues that are important to me that I think is important to the, to the profession. And I always think about it from the sense of how will this information be helpful for the, for our next generation, the student affairs practitioners and scholars and whatnot. So that’s always how I approach just even this podcast and why I’m involved with it. But yeah, I’m definitely excited to be doing this, especially with, with Susana and Keith and Heather, because yeah, we go way back. Yeah.

Jill Creighton:
When I first met Keith that he was saying, yeah, we’ve just, we’re a collection of old buddies from you know, our younger days as professionals. And I think that’s one of the things I love about the student affairs profession just generally is there are generational components to it, including mentorship, right? We all, you both mentioned mentors and the reality is, you know, I think there are family trees of mentorship within the professions. That’s kind of fun to see how those things play out over time as folks grow in roles or, you know, come and go from the profession.

Susana Munoz:
Yeah, for sure. It’s it does kind of make me old sometimes when I go back to like my conferences at NASPA, it’s like, Oh my gosh, you know, my RA is now like a VPSA, like what happened? It’s like, I’m not that old. Right?

Jill Creighton:
But I think like both of you, I’m a bit of an prescribed podcast junkie. Like my feed probably has over a hundred subscribed podcasts, everything from television shows that I enjoy and want to go back in and hear commentary on too. I’m trying to brush up on some French language right now. There’s a news things, just like many folks these days. I have a couple of true grand things on there. A couple of work things. Right now I’m really into the history of Ireland. Cause I had just finished watching Dairy Girls on Netflix. So the podcast medium brings so much to to me as a human being. And that’s kind of what drives me to contribute into the field in this way. I often think about it as probably one of the most intimate mediums that you can have a dialogue with someone through cause when we watch television or, you know, even internet videos, I think a lot of us are, you know, we’re looking at the phone or, you know, looking at a TV screen with our phone in between our face in that TV screen. But when you’re doing a podcast, it’s in someone’s ears and it’s, it’s literally passing through you know, the six to eight inches of brain space and it’s absorbed differently, it’s experienced differently. And so I’ve always found that really fascinating and a little bit intimidating with the archeology of the podcasts, meaning that we’re relieving these digital footprints of this era of the profession. And our profession is really good at changing with equity and social justice, evolving with practices, changing with generations turning. And so sometimes it makes me a little nervous that what we’re dropping, isn’t gonna age well in the long run, but we try to. So how do you all kind of combat through that when you’re, when you’re thinking about some of those pieces?

Susana Munoz:
Hmm that’s that’s yeah, that’s a great question. I think, you know, I, you know, and maybe think about my dissertation because you know, that that’s like something that I wrote, you know, 10 years ago and I’m such a different scholar and I, I was back then. And so I think, you know, at times we have to think as ourselves as always sort of evolving, you know, in this process as we’re kind of producing this content and knowledge and and so I’m, I’m always, you know, it’s to the point where I was like, Oh yeah, you can read my dissertation, but it’s not necessarily what I believe in now. Right. You know, it’s like, I’ve kind of evolved and kind of learned some new things I’ve been challenged in these new ways. And so I think like the podcast, I kind of feel like, you know you know, 10 years from now, you know, the content that we produce today and yesterday, I think we’re gonna, you know, ask ourselves, you know, like the, you know, what, what kind of, you know, evolving have we done on ourselves? And that’s part of the beauty of this process as I think we can sort of document sort of that growth, but also there’s going to be things that I think is going to really influenced the way that we look at some of these really important societal issues in different and new ways than we are today. And so I think the more that we sort of model for folks that, you know, we’re, we’re also evolving and learning in this process, you know, and that’s sort of what we invite you all to do is listen to us. But I understand that some of the material and the things that we produce is it may look different for many the incoming generation, you know, from 10 years from now. So that’s kinda how I look at it. Don’t read my dissertation by the way.

Glenn DeGuzman:
Now I want to read your dissertation. It’s a podcast. For me, you know, it’s interesting because I think that the podcast that we’re dropping today just helps build a knowledge base for the next generation to take it and take it to the next stage. And I’ll give you an example because this was, you know I think about my early formative years when I was a younger professional, and I remember when multicultural competency dropped right. The model that came out Amy Reynolds, Rachael Pope and Reynolds and Mueller. And I remember, I remember thinking to myself, this is amazing, but over time I know that people have started to interpret that model as sort of like aged older, does it include everyone? And I remember listening to a podcast maybe a few months ago where they got to come on and really redefine multicultural competency and really kind of expand its understanding and how it can, how it can evolve over time. And I found that amazing. I think that’s exactly what, you know the next generation can can gain from is that model still has relevancy and we can continue to use it. But we just have to continue to build, because as we know, things change, things are evolving and we need, you know, we’re we need, we need to adapt and we need to make sure that we’re taking this knowledge. And then, and then how do we apply it into today’s setting? So I think that the podcast is a great way to just really again, build off of, and, and grow from.

Jill Creighton:
It’s an interesting way to leave because the space is so breathing. And it’s an interesting way to kind of be able to select in some ways and curate the voices of the field. That’s what we do for the NASPA side. And I think it’s a tremendous responsibility to really think about whose voice is being highlighted for what topic for when, and really thinking about the equity perspective on guests, but also the, the balance of are we only putting out VPSA? Are we only featuring directors? And one of the goals for us is really broadening the voice cause you know, innovation is going to continue to happen. We have to integrate the perspectives of professionals at all levels of the field. Otherwise we’re going to be stagnant and be behind the next generation of students that’s coming in. I always think that, you know, our entry-level professionals are the ones that have the best handle on what the student experience is currently like. And the older we get, the less, the more we are removed from that experience. So how do you, how do you decide who you feature

Glenn DeGuzman:
I’ll go. This is, this is, that’s a great question. And I’ll tell you so Susana, Keith, Heather, and I, we get together pretty much weekly and we have this meeting where we do discuss topics and we do discuss guests and we do discuss who is, who is in who the panelists are in terms of their backgrounds or lived experiences, the, the lens they would bring that’s really important to us. And I think that we look oftentimes we do think about positionality and the roles that they play, but we also are really mindful to making sure that other voices are heard because to your point Jill the next generation are coming in some really interesting and novel perspectives and thoughts. And to me, I feel like I’m getting a lot of learning when I’m hearing those voices, because it allows me to think about what I’ve sort of like learn and have ingrained in my style. And when I hear different ideas and thoughts, I’m thinking that’s pretty cool. Is that feasible? Can we do that? Can we look into that? Can we, can we start to explore those type of ideas? So, so for me, if we do not include those diverse perspective, I think we’re, we’re we’re hurting ourselves as a profession. Quite frankly, we need to make sure that we’re hearing these new voices, because sometimes it’s very difficult to talk about being innovative in a workspace, but when you have a podcast or you have a different medium where you can just let go and be you and be authentic and share your voice, all of a sudden, we’re starting to hear some really interesting perspectives that, that, that, that has something to it. And we should explore it because quite frankly, they’re the next generation of leaders.

Susana Munoz:
Yeah, I totally agree with that. And I would also just add like and this is the conversation we have, you know, within Student Affairs Now is, you know, context matters in terms of, are we, are we being inclusive of folks at community colleges? Are we being inclusive of folks that are at HBCUs and HSIs and MSIs and you know, so I think what, what I appreciate about sort of like the group that we have too, is that we’re always holding that mirror up for us to kind of see, okay, you know, how, how do we sort of, you know, interrogate sort of context too, in terms of the environmental areas that people are also bringing in, in terms of the knowledge and inclusive of their own sort of social identities and voices, but also sort of what the context is are I think really matters in this, in this in these conversations as well.

Jill Creighton:
And I think it’s important to note for anyone watching or listening. The context for us today is we’re recording on January 7th, 2021 which is actually December 37th, 2020, apparently around all the things that have been happening in in our environment right now. So with us all being US-based, you know, we’re managing through supporting team members, processing our own thoughts and feelings on the situations that are unfolding. And you know, I don’t know about YouTube but my newsfeed buzzes are pretty intense today, every, every 15 minutes or so. It seems like a new headlines popping up. So we’re balancing being human alongside the conversation that we get to have with you.

Glenn DeGuzman:
Thanks for acknowledging about Jill. Cause yeah, I think that was one of the things that Susana and I were talking about even before the podcast is this is a hard time for a lot of folks. And I know that, you know, I have to put my game face on, which is very hard because, you know you know, I work at an institution and we’re responding, right. We have to respond and make sure we’re supporting our students. And and I think that’s very real. And you know, the interesting, crazy thing is yesterday I did a recording, a podcast recording and it, and that topic emerged in our conversation. And so, again, going back to your earlier question that is now captured in a podcast, that’s going to be archived and it’s going to be it’s there. And so some of, even the, the topic that we discussed was informed by what happened at the U S Capitol. So again, the value of podcasts allows us to get to really interesting topics, the complexity of the topics and how it continues to evolve just by daily events. Right. And so, yeah,

Jill Creighton:
That’s, I feel like that’s been all of COVID, right? So we record what are the current practices on COVID 19 and leading through the pandemic? Well, that’s not relevant in three weeks. Sometimes we have, it is, but you know, the reality is I keep telling folks we’ve been in the pandemic now for like eight or nine months, as far as the United States is concerned and we still have eight or nine months to go until students move in for the fall of 21. And I hear so much anxiety around planning the right moves for fall of 21. And I think it’s really critical that we all step back and go, wait, we have the same distance to go as far as we’ve come. And that means that everything that we choose to do will probably need to change based on evolution of virus, vaccines, federal local guidance, you name it, and even, you know, local contexts. So it’s just, it’s a fascinating time to try to bring relevant professional development to the profession when, when it shifts every five minutes.

Susana Munoz:
Yeah. And I, I think what I, what I would add is that I hope that we learn from this right. And that we take time to just reflect upon what we’ve endured. And I always think that what we have endured is embodied in us, right. And that we’re going to carry this. Our students are going to carry this, our staff, our faculty are carrying this and sort of just because, you know, we have a vaccine and we’re able to come back to campus doesn’t mean that we don’t still feel those effects. And so I’m I, I get so supported when I hear about, like, we just want to back to normal, get back to where we were. It’s like, I actually don’t want to go back to where we were, because I think there’s so much that I see that has happened in terms of the inequities that we see the disparities of resources that I see. It’s like, we, we need to do better. Our profession seems to do better. And so I think those are the, I hope that we take time to just understand, like, you know, the impacts of this, but also like how do we even change and shift our practices in student affairs as a result of what we’ve learned in this these nine months? I think that’s super important. And I hope that doesn’t go by the wayside at all.

Jill Creighton:
I’m curious because you’re a researcher Susana, you know, what do you make of all of the things that are being studied now? How do they, how are they shifting? Especially given that research takes time, right. You know, the study that you started in 2019 might be coming to form now versus the things that we’re setting about the pandemic may not be available for another two years or so. So how do you frame and our research agenda when you don’t really know how to keep it relevant sometimes?

Susana Munoz:
Well, I think it, it, even in my research, this has come up sort of like, you know my research is around sort of you know, supporting institutional support of undocumented and DACA students, you know? And so, you know, COVID has definitely come up, but it’s, there’s no face to face, you know interviews that I’ve been doing. And I, I have to say I’ve been seeing, you know, with my students, even how they’re collecting data, you know, having to even shift a little bit of the design and in the sense of like, okay, we probably need to take some of these observations out in the sense that, you know, there’s, there’s, you can’t be on campus to observe you know, how can we shift that, that design. But but I will say that the, the there’s a tension in me about conducting research during this time, because so many people have lost their jobs has have lost family members who are grieving are in just such a really bad place in terms of you know, their livelihood. And so to be asked to sorta continue sort of on the research and continue on this trajectory of productivity really speaks to sort of the, the sort of academic capitalism that we live in within our higher education institutions. You know, and I know that in my institution in particular, where we have, we’re given in our annual evaluations, 500 words to talk about the impacts of COVID on our research, you know, and I think I, I kind of pushed back on that in terms of like, because it’s positioned in binary ways and negative and positives. And so and we’re not talking about the other pandemic with this, which is racism, right. You know, I was impacted by COVID, but I wasn’t impacted by the pandemic of racism. And that’s not as sort of an intersectional conversation that we’re having in, in how we’re trying to navigate our research agendas. And so I just basically said, I don’t really know, 500 words doesn’t really begin to address like the rage I feel about what we’re experiencing, you know, so I don’t think people are ready for that, but but it is different, I will say. And I see it so much in our, in the students that I work with, our doctoral students. I see not only the fatigue, I only see it in and sort of like, yes, having to, to finish a doctorate program while during a pandemic and during all these other things. And we’re trying to be as humanizing, as supportive as possible during this time, but it is, it’s hard, it’s hard.

Jill Creighton:
Yeah. There are so many layers in what you were just describing. And I think one of the things that really really has stuck struck me is the reframing of systemic racism as the concurrent pandemic which is a conversation I think we all need to be having, I thought it was sadly refreshing, I think to hear Vice President-elect Harris give a news conference this afternoon, and really just name it, name what’s happening in society. And I think that’s really new for us right now to be able to, to just say, no, here’s the disparate treatment that you can see with your with your own experiences from summer of 2022 winter of 2021, these things are here, they’re real, they are impactful. And the process of denying those experiences also deny BIPOC, the agency to describe our own experiences or to be believed that we have them. And I think that’s probably the most traumatic part for me anyway, just as a human being, is this consistent space of just having to make a spectacle of one’s pain in order to be taken, not even seriously just to be heard. So it’s such a fascinating space to be in while we are also leading in much larger spaces. So I’m just kinda curious if you all want to riff on that a little bit in terms of how you navigate your own space while also holding space for people you supervise and for the students that have. So much more complexity around them, that’s talked about then than we did even 10 years ago.

Glenn DeGuzman:
No, I’ll, comment on that really quick. I think that’s you hit it right on the, on the nose. We have to name it. We have to mean these experiences, and we need to acknowledge that every, every student or every professional in student affairs professional, or faculty are going through this, this past year in a different way. Certain things are hitting people in and and impacting people differently. I know, I think about like this past year and I think about health, I think about my, my family’s help because that is the most resonant thing. And, and the top of my list, and I do care about what’s happening nationally. I do care what’s happening everywhere, everywhere else, but I have to almost compartmentalize if I’m able to sustain myself and being an effective professional. So I think that’s one thing that’s really important. When I think about my professional side, I have to name it for the students as well. Right. You know, when an incident occurs, I think it’s critical that we get in front of it and we acknowledge it. We talk about it. And, we establish our stance on it and, and, and be courageous and name it because if we are representing our university or a college, if we’re representing what we value, we need, we need to as leaders name it. I think that’s one of the things, you know, in, in connecting it back to even just our, this, this thing about podcasts is that, that’s what I, so having joy when I’m listening to particularly student affairs professionals who do their own podcasts, some have gone on for many, many episodes, some are short lived, but it’s really interesting to capture their perspective and how genuine they are in naming their experiences out there and putting out there. And just listening to that, I think there’s a lesson. And I think that there’s value even for, you know seasoned administrators or campus leaders to listen to those voices in those spaces, because it’s as real and as authentic as you can get. And oftentimes they may be coming from a personal from maybe from their social identity. It may be coming from a very specific angle or a connection to a different like cultural topic or social topic of some sort. But the reality is that these are the true experiences and perspectives of many folks in our field. And they’re out there. I can think of several people on my, my staff who have their own podcasts. And it’s really fascinating to see and hear some of their the things I talk about.

Susana Munoz:
Yeah. I think, you know, the, the activist in me is, is like this, this has been going on for so long. Right. We have, it did not start with Trump. Right. And it’s not going to end with, with Trump at all. But I think what we have to understand is, you know, behind sort of naming systemic racism, there has to be action. There has to be sort of a shift in priorities and a transformation that happens at our institutions to really delve into beyond the rhetoric beyond, yes, we can be an anti-racist institution, but that requires some, like some hard work, some hard conversations. And some that, that has to not be on the shoulders of, you know, people of color either, right. That has to, you know, be sort of you know, it has to be taken on that burden has to be taken on by senior leadership and, you know, it’s, so for me, it’s, it’s, it’s great that we we, you know, we’re naming that yes, systemic racism is there and that we have seen it, you know, in terms of the disparities and the ways that, which the black lives matter movement has been treated you know, back in August compared to what happened yesterday. But it’s been there it’s, you know, and so for me, it’s, it’s about like, you, can’t sort of it can’t just stay at the rhetoric. It has to go into sort of systemic change and action rich, really, you know, for institutions of higher education is looking at our resource allocation and thinking about how do we reach this group, your resources, and, and to really make this an equitable in equity minded, centered system within higher education,

Glenn DeGuzman:
I’ll go one step further. With that, I like that thought because I think that, yes, I think that’s even maybe the challenge with podcasts. I think podcasts is a great way to create awareness. I think campus leaders can make statements, bold statements, right? But, but hearing things, maybe reading things, maybe listening things on podcasts, they give you the ideas, but how does it actually happen? Right. And if we think about that, that’s where oftentimes we get stuck because student affairs professionals, they’re getting the awareness and they’re getting the knowledge, but not necessarily knowing how to maneuver their campus or the campus dynamics to create sustainable long-term change because they’re there, they can potentially just be a cog in this larger, very immobile system. And I think that’s where it gets really fascinating for me, because I think podcasts allows it. We were just talking about this. It would be really fascinating to take a look at some colleges and universities who have really innovated in the last, let’s say five years, what happened at those institutions that allowed them make changes like that. Because if they’re, if they’re willing to innovate, you know, it takes not just ideas. It takes decision makers to say I’m willing to be taking the risk to try something different and try something new. And I think that’s what would be very fascinating for our field in general, because, you know, technically we’re so stuck in our job. It’s 40 plus hours sometimes a week, you know, and it’s very difficult to know what’s going on around us at other institutions, unless we’re going to a conference, you know, that that week at a time, or, you know, if you get, if you’re now able to get a, an online webinar or something like that, it’s, it’s limited. And even when you get that knowledge again, can you find the time to really create change and you need critical mass? That’s hard.

Jill Creighton:
I think that’s the one gift of having to shift so much of our operations into a different format is we’ve had to really rethink, well, why do we do that? Should we keep doing that? Is that actually helpful right now? You know, is this function something that can be accomplished virtually? Is it not? And you know, not everyone’s institution went to virtual instruction. But we, we did and we we’ll continue to be in virtual instruction primarily for the spring semester as well. And so we’re having to even innovate things like starting to think about the sophomore experience, which is not ever really been an intentional lead design experience, like the first year student experience, but we’re going to have, you know, potentially 10, 12,000 kooks who had never been to campus that could be in their first or second year. And that’s a different way of approaching retention and enrollment management and crafting the class and all of these things that, you know, our, our partners on the em side think about. So it’s just been a really fun way to flex forward thinking a little bit, because we don’t get to sit down and do that a whole lot. I think sometimes we’re we’re so very much responding to the moment because the moment changes and it

Susana Munoz:
Sure, sure. No, it was just that it just made me think about that. You know, I have a college kid and so she’s actually taking a break next semester. And one of the things that I’ve been thinking about is like, but it’d be great if she just kind of had some sort of contact, right. You know, she’s planning to go back with a certain, like the online stuff wasn’t working. And so she’s gonna and so thinking about like, you know, like the reframing and reshifting, it’s like, okay, sort of those that have maybe stopped out, you know, until they’re able to go fully on back on face-to-face, what are we doing for those students that continually want to be engaging in and with the institution, but don’t necessarily want to physically be there to take on, on classes. And so, so, yeah, so I think I’m, I’m always thinking about different ways to sort of you know, to meet the demands. But, but I, I hope that we are one thing that I know is come to my mind is mental health of our students. And how do we rev up that capacity? How do we build more capacity? How do we shift the capacity to really meet the needs of our, of our students and their mental health? Because like I said, this, I think we’re going to be seeing sort of like fragments and remnants of this for the long haul.

Jill Creighton:
Well, that’s another interesting thing to think about podcasting and its intersection with mental health. So as I mentioned earlier, I’m subscribed to just more than a hundred podcasts and ads right now are all tele-health mental health that are for profit ads in the podcast space. And I don’t have any personal experience with virtual telehealth in that, in that way for mental health, I’m more of a traditionalist. But I wonder how that’s going to shift the landscape of how students want their mental health services delivered or how they want that interaction with that counselor delivered. You know, what is the quality level of how that’s happening? How does licensure get impacted by having your counselor be virtual? And just some of the things that we haven’t caught up to, but every time I turn on a podcast, especially from a couple of the bigger podcast networks, it’s like, you know, XYZ, mental health is available and you can do it for you right from your phone. And so it’s just, it’s interesting to look at mental health as a consumable product rather than the health of our beings. So it’s kind of co-opting and capitalizing mental health, which is what we do to a lot of different things. But I think it’s it has the potential to transition that field too, which will be fascinating to see for sure

Glenn DeGuzman:
Yes, much needed on college campuses. I know that are on our campus very impacted. Right. And I guess my biggest concern is because of the impacts how much of some of that support and that, that you know, relief has, is being put upon the staff, right? It’s not their job to do that, but they’re becoming that because how can you, how can you say no when a student has needs, right? And, and we’re in this really unique environment where it’s just difficult to go out and, and, and connect potentially with others who can support them, you know, and maybe they’re there support spaces, but but you might have the ability to connect with your RA or your advisor or someone on zoom. And and not to say that’s a bad thing, but at the same time, you know, we, we recognize that there’s, there’s a reason why we have mental health professionals and they’re experts in their chosen field, and we want to connect our students to them. But yes, the concern is how do we do that in this COVID environment? And quite frankly, post COVID. I think that’s going to be really fascinating because even though let’s say we in the vaccine occurs and when we’re good to go, we are going to see the fallout from, from 2020. And, and, and now right now in the future for years to come.

Jill Creighton:
Absolutely, It’s just like I said, such an interesting thing for me to think about, we’re marking this conversation in time, again in January of 2021. And what will it mean for someone to you know, dig this out of the YouTube hole in 2025 or, you know, if YouTube exists in 2030, you know, just interesting things for to think about the fact that, you know, the future student affairs professionals that you both are mentoring or that I guess all three of us are mentoring, may look back and say, wow, they had absolutely no idea what they were talking about. Or they could say, wow there are some nuggets in there and we just don’t know what that will be yet.

Susana Munoz:
Yeah.

Glenn DeGuzman:
Jill I’m impressed a hundred podcasts, right? Yeah.

Jill Creighton:
Something like that. I, I I’ll come in and come out of them, so I’ll subscribe to something. Cause I heard an, you know, teaser for it, someone else. And then it’ll sit there for awhile. And I’ll come back to it in a couple of years maybe, but I just, I’m kind of a non deleter of them because sometimes I think maybe I’ll get entertained by that one day, but that was also really reflective of when I was spending a lot of time on planes and in airports. And we were traveling more,

Glenn DeGuzman:
But you know, it, it actually just even kind of speaks to the fact that, you know, you know, I think about my podcasts, like what’s on my library and it’s, it’s across the board. It’s not all like higher ed, right? And so we’re, we’re getting this education from different fields, I guess, different just avenues and venues and just informing us. And I can only imagine what this generation, this next generation professionals who podcast is just their thing and they just want to be on and all the time. So they’re being informed with so many different thought leaders, not just even in higher ed, but just everywhere else. And I just, I can only just be optimistic that they’re going to bring a different optic of different lens into these leadership roles in the future. So, yeah, podcasts, I think it’s a good thing.

Susana Munoz:
I just want to say that I even have my students make a podcast and with my research methodology class, so they have to take one of the research paradigms and make a podcast about it. They can invite guests, they can, you know, question each other. So it’s, it’s super entertaining to, to read it or to, to listen to, but they get very creative and they get very funny and around the podcast and the production of it and it stays. And so that’s so awesome that they get this podcast that they can access about. They want to learn about, you know, refresh themselves on phenomenology. They have a podcast totally devoted to it.

Jill Creighton:
That’s a really awesome assignment. And what a really great way to have folks actually kind of teach and think and make mistakes and recover and you know, just that’s wonderful. I wish I would’ve had a, something like that when I was in a grad student.

Glenn DeGuzman:
That is awesome. Wow. Yeah, that’s pretty cool.

Susana Munoz:
That’s so funny because I was like do commercial, then it they’re like shout out the doctor and the higher ed program. And funny,

Jill Creighton:
I invent a fake student affairs product to go in there a little bit.

Susana Munoz:
There go. There you go.

Jill Creighton:
Well, in SA voices as we end our show, we like to engage our guests in a lightening round. So I’m hoping you’ll be willing to play. Yeah, sure. Let’s do it. All right. So we have seven questions to answer in about 90 seconds. So I’m just going to ask you to to just pick one of you to go first each question.

Susana Munoz:
Okay. I’ll go first.

Glenn DeGuzman:
For those who are, who are on the podcast, we did the put your finger on your nose and I believe Susana is going first.

Jill Creighton:
All right, here we go. Question one. If you were a conference keynote speaker, what would your entrance music be?

Susana Munoz:
Oh, Selena for sure. Selena Como la flor. Yeah.

Glenn DeGuzman:
Am I supposed to answer the question? Yeah. Oh my goodness. Oh, I thought it was like, we go back and forth music for me. Oh my gosh. This is horrible. I, I don’t know the name of the song, but the Hulk Hogan entrance song in wrestling, the WWF. I’m that old.

Jill Creighton:
Oh, before the wildlife people said no, no, no. All right. Number two. What did you want to be when you grew up when you were five years?

Susana Munoz:
I think five years old. I was in Mexico. I was not thinking about what I wanted to grow up. I think I, I, I just wanted to be queen. I think that’s, what I want to do is be queen.

Glenn DeGuzman:
I actually know the answer to this. My, my parents bought me a used drum set because I wanted it to be a drummer. So a drumer, a drummer.

Jill Creighton:
Number three. Who is your most influential professional mentor?

Susana Munoz:
Oh my gosh. That’s so hard. So many most influential Dr. Laura Rendon was the first Chicana professor that I had that really made me visualize myself in a faculty role.

Glenn DeGuzman:
Going to name three. The person who got me into the field, Dr. Dina Maramba I think a person who helped me understand my identity and how I fit in the field and helped me with my imposter syndrome, Dr. Keith Miser, who has passed away and and much love to Dr. Linda Ahuna-Hammill, who recently passed away as well. But she was really instrumental in developing me as a professional.

Jill Creighton:
Question four. Who’s your favorite author? Personal or Professional.

Susana Munoz:
Gosh, author. I mean, like I use like a Gloria Anzaldua’s her work and borderline theory in my work. And so that’s that’s a text that I go back to a lot. So I would say Gloria Anzaldua.

Glenn DeGuzman:
Dr. Susana Munoz

Jill Creighton:
Number five. What is your essential student affairs read?

Susana Munoz:
Oh my gosh.

Glenn DeGuzman:
Right now it feels like it’s emergency response, any manual from any emergency response manual, and just looking at my goodness. I don’t even want to say it’s a book. I think it’s a lot of online stuff right now.

Susana Munoz:
I, yeah, I think it’s mine has evolved, you know, cause the student development theory book has evolved, you know? And so the, the new book around critical frames and student development theory by DL Stewart, Susan Jones and Elisa Abes. I’m sorry. At least no. Oh, people, yes.

Glenn DeGuzman:
Lightning round thing is like, it’s, it’s like blanks right now.

Jill Creighton:
They promise. They know the answer to all of the questions. Number six, the podcast that you personally spent the most hours listening to in the last year.

Susana Munoz:
Hmm.

Glenn DeGuzman:
Student Affairs Now, now I’m just kidding. Believe it or not. This is, this is, and this is true because I just need to sometimes disconnect. I’ve been listening to the Office Ladies this past year.

Jill Creighton:
I love them.

Glenn DeGuzman:
I just laugh and laugh and laugh and, and it’s it’s, it definitely helps.

Susana Munoz:
So I would say Latin X Intelligentsia to give a shout out to my sister scholar, Dr. Michelle Espino. So I’ve been that consuming that podcast all year. So if you haven’t checked that out, check it out. Awesome. Latin X, Latin X Intelligentisa.

Jill Creighton:
All right. And finally, last question. Any shout outs you’d like to give personal or professional

Glenn DeGuzman:
Personal and professional?

Susana Munoz:
I would like to give a shout out to my kids who have been patient through this whole pandemic. I mean, we have painted, we have baked, we have done everything in terms of trying to entertain ourselves. So yes, I think shout out to my children, but and also check this shout out to my graduate students who have really kept all of this, just provided so much joy in my life. So my grad students are amazing

Glenn DeGuzman:
Shout out to my family and shout out to my staff in residential life. You know, this past week I was the administrator on call. Obviously I’m in residential life and I got to work on the ground because everyone was sort of off in our isolation quarantine spaces. And I just want to send love to not only them, but all folks are particularly working on responding to the the COVID crisis and who have to work in spaces where, you know, they’re putting themselves in harms way so much love to them.

Jill Creighton:
You made it through the lightning round. You did great, you know, but I know my own questions though. I’m not really sure how it answer

Glenn DeGuzman:
A future podcast.

Jill Creighton:
I think my keynote entrance song changes pretty much daily. And then I think, I, I think I have the rest of them fairly on lock, but I think about that a lot sometimes, you know, when you just your mind just wait, like what, what am I, we got some good songs. I feel like we need to make a Spotify playlist of everyone’s entrance music and kind of, you know, put that out there. . Well, if folks would like to reach either of you after the show airs, how can they find you?

Susana Munoz:
They can email me Susana.munoz@COLOstate.edu

Glenn DeGuzman:
Probably the best way is email gdg@berkeley.edu, or you can find me on Twitter at Glennako. So that’s G L E N N A K O.

Glenn DeGuzman:
I’m going to have to follow you now. I’ll do that after.

Susana Munoz:
I’m on Twitter. My handle is Susana P H D. Yes.

Jill Creighton:
I love that Glenn knows your Twitter. Well, thank you so much for sharing your voices with the NASPA world this week. I’m really excited for the listeners to be able to have a bit of a different experience. And again, you can watch this or you can listen to us as you normally do. This is our last episode of season three leadership at all levels, and we will be back with new episodes. Actually, I’m not quite sure when we’re envisioning season four right now, but we try not to be away for too long.

Glenn DeGuzman:
Well, at least from our side, we just definitely want to give a shout out to you, Jill, thanks for coordinating and, and, and doing this crossover with student affairs now and shout out to your audience. We hope that you kind of check out our student person now space and that’s student affairs now.com. Am I right? Yes, I’m right. Just double checking. And you can subscribe to our newsletter as well. So that’s probably the best way to find out about the things that we’re going to be talking about, the latest and advance information. And then aside from that, this was fun.

Jill Creighton:
Your website is on point. That’s how I found you all. Cause I, you know, from the transition from the previous iteration of your show too, to now I went to your website, I was like, wow, you all are super organized. We got to get it together.

Glenn DeGuzman:
And that’s a shout out to Heather Shea. So we’re giving her love right here.

Jill Creighton:
They’ll take care of yourselves in the coming days. You know, there’s a lot ahead, but we got this right. We got that.

Glenn DeGuzman:
Be safe up in Pullman.

Panelists

Jill Creighton

As the Associate Vice President for Student Affairs & Dean of Students / Deputy Title IX Coordinator at Washington State University, Dr. Jill L. Creighton oversees the Center for Community Standards, Housing and Residence Life, the Center for Fraternity and Sorority Life, and the Office of the Dean of Students on the WSU Pullman campus, as well as support campus life efforts on all WSU locations across the multi-campus system.  Previously, Creighton served as the Assistant Dean of Students for Conduct & Operations at the University of Oregon, where she supervised the Office of Student Conduct and Community Standards, the university food security taskforce, and operations and assessment for the Office of the Dean of Students. In addition, she worked at New York University where she led student conduct efforts at 14 global locations across six continents. Creighton has served as the president of the Association for Student Conduct Administration and founded, produced, and hosted the first 43 episodes of the ASCA Viewpoints podcast. Currently she serves as the NASPA: Student Affairs Administrators in Higher Education Region V Public Policy Division representative, on the Region V Advisory Board, and on the Strategies Conference planning committee. She received her Bachelor of Arts in Music from Central Washington University and her Master of Education in College Student Services Administration from Oregon State University. She earned her Doctorate in Public Administration at West Chester University of Pennsylvania.

Glenn DeGuzman Headshot
Glenn DeGuzman

Dr. Glenn DeGuzman (he/him/his) is the Associate Dean of Students and Director of Residential Life at the University of California, Berkeley. He believes that equitable access to quality education is foundational for people to learn, dream, and thrive. For over 25 years, Glenn has helped students achieve their dreams through a myriad of higher education roles and functions, including residential life, conference services, student life/activities, student unions, cultural centers, campus conduct, and leadership/diversity centers. He has also concurrently held various adjunct and lecturer roles, teaching undergraduate and graduate level courses on topics in higher education and ethnic studies. Glenn has delivered hundreds of keynotes and trainings for national and international institutions, popularized by his creative, humorous, and passionate approaches to teaching and facilitation. Throughout his career, Glenn has received numerous awards and recognitions, including the ACPA Diamond Honoree which highlighted his work in mentoring higher education professionals and students from marginalized identities. Glenn currently lives in his hometown of Livermore, CA, where he enjoys staying active, playing soccer and tennis, attending Comic-Cons, watching his kids compete in Taekwondo, and traveling with his lovely wife of 20+ years.

Susana Muñoz Headshot
Susana Muñoz

Dr. Susana Muñoz is Associate Professor of Higher Education, Program Coordinator of the Higher Education Leadership (HEL) Program, and Co-Director of CSU initiatives for the Race and Intersectional Studies for Educational Equity (RISE) Center in the School of Education at Colorado State University (CSU).  Her scholarly interests center on the experiences of minoritized populations in higher education. Specifically, she focuses her research on issues of equity, identity, and campus climate for undocumented Latinx students, while employing perspectives such as legal violence, racist nativism, Chicana feminist epistemology to identify and deconstruct issues of power and inequities as experienced by these populations. She utilizes multiple research methods as mechanisms to examine these matters with the ultimate goal of informing immigration policy and higher education practices. Her first book “Identity, Social Activism, and the Pursuit of Higher Education: The Journey Stories of Undocumented and Unafraid Community Activists”  (Peter Lang Publishing) highlights the lives of 13 activists who grapple with their legality as a salient identity. Her research can also be found in the International Journal of Qualitative Studies, the Review of Higher Education, the Journal of Student Affairs, Research, and Practice, and Teachers College Record. Dr. Muñoz has been honored by the White House Initiative for Educational Excellence for Hispanics for her teaching and research, she was also recognized as a Salzburg Global Fellow and named one of the “top 25 most influential women in higher education” by Diverse Issues in Higher Education magazine. She also brings 13 years of student affairs experience in multicultural affairs, greek life, diversity and leadership training, TRiO programs, and residence life.  

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